FAQS
- Where are your products made?
Our products are manufactured in Germany with great attention to detail and quality.
- What is your return policy?
We want you to be completely satisfied with your purchase from Upper DNA Wear. If for any reason you're not happy with your order, we offer a hassle-free return policy. You can return the item(s) within 14 days of receiving your order for a full refund.
- What payment methods do you accept?
We accept all major credit cards and PayPal.
- How long will it take for my order to arrive?
We typically process orders within 24 hours and ship them via DHL or Deutsche Post. Delivery times will vary depending on your location, but most orders arrive within 2-5 business days.
- Do you offer international shipping?
Yes, we offer international shipping to most countries. Please note that international shipping may take longer and incur additional fees.
- What size should I order?
We offer a size chart on our website to help you find the perfect fit. If you're still unsure, please contact us and we'll be happy to assist you.
- How can I contact customer service?
You can reach us via email at support@upper-dna-wear.com or through the contact form on our website. We're always happy to help!